Minimum Order : Frances Pilley minimum order is $60 Postage : $12. All orders over $100, postage is free Delivery : All parcels are sent by Australia Post. Please allow 2 – 6 days to arrive.
In cases where there are multiple boxes within your consignment, you will only be charged once for delivery.
Pricing
The price of the products are in Australian dollars including Australian GST.
Returns Policy
Subject to your rights at law, we will only accept the return of Products if:
1. You change your mind within 14 days the goods being dispatched by us.
2. We accept that you have received a Product from us that is different to the one you ordered, in which case we will replace the incorrect Product with the correct Product.
3. We accept that the Products were damaged or faulty at the time of delivery to you, in which case we will replace the Product.
You must pay all costs of returning Products to us, however, we will refund those costs if we accept the return of Products for reasons 2 or 3.
Cancellations
Frances Pilley will allow cancelations of orders only in the event that they have not yet been dispatched. If your intent is to cancel an order call us on 03 5728 2550 between 10am and 5 pm.
Made in England
Silk is a soft, lustrous and luxurious fabric, with regal origins dating back over 3000 years.
To help retain the wonderful properties of your silk and delicate garments, we've crafted our No. 4 Eco Wash with a special pH nearly neutral formula, which cleanses, refreshes and renews so you feel truly indulged every time you wear them.
Beautifully scented with bergamot and sandalwood, our eco-friendly detergent is also animal friendly, being vegan, not tested on animals and free from palm oil too (yay for those orangutans!).
It's perfect for cool hand washing your delicate garments.
SIZE:
500ml/up to 32 washes
FEATURES:
Plant-derived, plastic-free, vegan and cruelty-free, palm oil-free, non-biological